F Fisko

Terms of service

FISKO TERMS OF SERVICE
Last updated: 14 October 2026

These terms are an agreement between Gateway Technology Solutions, 39 Papaya Crescent, Voivoi Industrial, Nadi, Fiji ("we", "us") and the business that signs up for Fisko ("you"). By creating an account or using Fisko you accept these terms on behalf of your business. If you don't agree, don't use Fisko.

1. THE SERVICE
Fisko is online accounting, invoicing, Fiji VMS (fiscal invoicing), payroll and related software, provided over the internet and through our mobile apps. Features may change over time; we won't remove a core feature you rely on without reasonable notice.

2. YOUR ACCOUNT
- You must give accurate details when signing up and keep them up to date.
- The person who signs up becomes the company administrator and is responsible for who is given access and with which role.
- Keep passwords private. You are responsible for everything done under your users' accounts. Tell us straight away if you think an account has been misused.
- Fisko is for businesses and their staff. Users must be 18 or older.

3. FREE TRIAL
New companies get a free trial (currently 14 days). At the end of the trial a subscription is needed to keep adding or changing records.

4. PRICES, INVOICES AND PAYMENT
- Fisko is charged per company at the monthly price shown in Fisko when you subscribe, plus a set monthly amount for each branch beyond the first. Prices are in Fiji dollars and include VAT.
- We invoice monthly in advance. Invoices are due by the date shown on them and are paid by bank transfer to the account on the invoice.
- If payment is overdue, there is a short grace period. After that your company becomes read-only: you can still view, print and export your information, but not add or change it, until the overdue amount is paid.
- We may change prices with at least 30 days' notice by email or in Fisko. The new price applies from your next billing period after the notice.
- Amounts already paid are not refunded for part-months, except where the law requires it.

5. CANCELLING
- You can cancel at any time from the Billing page. Your subscription ends at the end of the period you have paid for.
- After it ends, your company stays read-only for 90 days so you can export your records. After that we may delete it permanently, except anything we must keep by law.
- We may suspend or end your account if you seriously or repeatedly break these terms, don't pay, or use Fisko unlawfully. Where reasonable, we'll warn you first and give you a chance to fix the problem and export your records.

6. YOUR INFORMATION
- Your business records belong to you. We use them only to provide and support Fisko, as described in our Privacy Policy.
- You can export your records at any time while your account is open or read-only.
- You are responsible for having the right to enter the personal information you put into Fisko (for example about your customers and employees) and for telling those people how you use it.

7. TAX, FIJI VMS AND PAYROLL
- Fisko helps you prepare invoices, VAT figures, VMS fiscal invoices, PAYE, FNPF, FNU and payroll filings, but you remain responsible for your own tax and legal obligations, including checking figures before you file or pay.
- To issue real fiscal invoices you need your own FRCS accreditation, certificate and PAC. Invoices issued while VMS is in simulator or training mode are not fiscal invoices.
- Tax rates, thresholds and FRCS/FNPF requirements change. We aim to keep Fisko up to date but can't guarantee every change is reflected immediately; check anything unusual with FRCS, FNPF or your accountant.

8. ACCEPTABLE USE
You must not:
- use Fisko for anything unlawful, fraudulent or misleading, including false invoices or tax records;
- send spam or bulk unsolicited email through Fisko (email sent through our service has daily limits);
- try to access other companies' information, test or break our security, or overload the service;
- copy, resell or build a competing product from Fisko without our written agreement.

9. AVAILABILITY AND SUPPORT
We take reasonable care to keep Fisko available, secure and backed up, but we can't promise it will always be uninterrupted or error-free. We may need short maintenance breaks and will try to schedule them outside business hours in Fiji. Support is provided by email during business hours.

10. LIABILITY
- Fisko is provided as is, to the extent the law allows.
- We are not liable for indirect or consequential losses, such as lost profits, lost revenue or penalties caused by information you entered or figures you didn't check.
- Our total liability for any claim relating to Fisko is limited to the fees you paid us in the three months before the claim arose.
- Nothing in these terms limits any liability that cannot be limited under Fiji law.

11. CHANGES TO THESE TERMS
We may update these terms. We'll give at least 30 days' notice of important changes by email or in Fisko. If you keep using Fisko after the change takes effect, the new terms apply; if you don't agree, you can cancel before then.

12. LAW
These terms are governed by the laws of Fiji, and the courts of Fiji have jurisdiction over any dispute.

13. CONTACT
Gateway Technology Solutions, 39 Papaya Crescent, Voivoi Industrial, Nadi, Fiji.
Email:support@g-techfiji.com

Back